Implementing a process approach is essential for an effective lean Quality Management System. This means viewing every operation within the company as a process, with clearly identified inputs, resources, documents, activities and outputs for each. By adopting LEAN principles and structuring your system around processes, you can monitor and measure their efficiency and effectiveness, allowing for continuous improvement. During the workshop you will learn this new complete model from A to Z, with practical and pragmatic examples. For instance, when we explain the role of a process owner, we will show you a sample job description covering all aspects. By integrating LEAN thinking, you ensure that each step is value-adding, efficient and aligned with business objectives. This systematic approach not only enhances operational efficiency but also drives ongoing improvements, making your Quality Management System more robust and reliable, ultimately leading to a high maturity level.